|Siebel CRM Services|
Oracle's Siebel Customer Relationship Management (CRM) enables organizations to transform the customer experience.
Being Oracle Siebel Partners and users of the Oracle Siebel suite internally, Kynergy are ideally placed to help identify SMB's customer relationship requirements and consequently implement and exploit this leading CRM solution.
Siebel CRM On Demand:
Siebel CRM On Demand is a comprehensive "software as a service" CRM solution that goes far beyond any other offering by opening up the possibility of an Enterprise rich solution for as little as 80 CHF per month.
With its focus on the Swiss Romande SMB market, Kynergy is strategically placed with Oracle to assist SMB's analyse the suitability of this offering and guide them through a rapid cost-effective implementation via the Siebel OnDemand Blueprint process.
Siebel CRM On Premises:
Siebel CRM On Premises provides the functions of Siebel Sales, Siebel Service, and Siebel Marketing in a single application. This enables organizations to deploy a complete CRM solution across their business process in call centers, selling organizations, service teams, and marketing groups.
Siebel CRM and EBS Integration:
Via its "Integration Packs" Oracle offers a seamless integration between Siebel On Demand/On Premises and the Oracle E-business Suite.
Oracle’s Siebel CRM On Demand Integration Pack for Oracle E-Business Suite is a Process Integration Pack offered as part of Oracle’s Application Integration Architecture.It creates a seamless front- and back-office user experience by connecting Oracle’s SiebelCRM On Demand with the Oracle E-Business Suite at the data, business process, and user interface levels.
The Oracle Siebel CRM On Demand Integration Pack for Oracle E-Business Suite supports the complete opportunity-to-cash business process. This pre-built solution combines the ease of use and rapid deployment capabilities of SiebelCRM On Demand with the power of Oracle E-Business Suite and can be further extended to meet the unique requirements of any organization.